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Eze Grading Standards

On our platform, quality is top on our priority list! All devices are measured against strict quality standards to deliver just what you ordered.

All devices sold on our platform go through a rigorous quality control inspection process Each device is fully tested, data-wiped, sanitized and individually bubble bagged with an IMEI/serial number. All functions of the device are well tested to ensure the correct grading is assigned to it. We make sure to restore each device twice, double check cosmetics and process multiple IMEI checks in order to maintain consistent quality.

Grading Criteria (A1, A2, B1, B2, C)

Each device is fully tested, data-wiped, sanitized and individually bubble bagged. These devices have passed all key functional tests; tests performed on these devices are listed in the Functionality Testing tab above.

New: Sealed

  • These devices are 100% brand new, sealed in plastic with their original box .

  • All accessories are in the original plastic.

  • Device has never been activated or used.

  • Accessories have never been tampered with or used.

  • The original box must still be in perfect condition.

New: Open Box

  • These devices must have been activated for less than 90 days (from date of delivery) .

  • All accessories are in the original plastic.

  • Accessories have never been tampered with or used.

  • The original box must still be in perfect condition.

  • These devices must also have the original plastic on the screen .

Grade A1

Grade A1 devices are in flawless condition. You can expect the following conditions:

  • Do not show any signs of use.

  • Passed all functionality tests.

Grade A2

Grade A2 devices appear flawless at first glance. You can expect the following conditions:

  • Have few very minor blemishes that are only uncovered upon close inspection and/or rotating them under the light .

  • Blemishes may be found on the back of the device or on the Apple logo .

  • May have one minor scratch or nick on their ports, corners, and edges that can only be uncovered upon close inspection .

  • Have passed all functionality tests.

Grade B1

Grade B1 devices may appear flawless at first glance, but on closer inspection minor imperfections can be found. You can expect the following conditions:

  • Have passed all functionality tests.

  • May either have small, light scratches or a few longer, light scratches on the screen.

  • May have light scratches or scuffs on their housing.

  • May have faint discoloration around the Apple logo or camera lens.

  • May have light scratches or scuffs, or a few small nicks or dents on their ports, corners, and edges.

  • May have a few very minor blemishes that are only uncovered upon close inspection and/or rotating them under the light.

Grade B2

Grade B2 devices appear used at first glance. You can expect the following conditions:

  • May have scratches on the screen.

  • May have scratches or scuffs on their housing.

  • May have faint discoloration around the Apple Logo, camera lens, or on the back housing.

  • May have scratches, nicks, or dents, on the ports, corners, and edges.

  • Have passed all key functional tests.

Grade C

Grade C devices show clear signs of use at first glance. You can expect the following conditions:

  • May have several surface or more visible scratches that can be felt easily with a fingernail.

  • Housing may have several visible scuffs, scratches, dents, or other abnormalities.

  • May have discoloration around the Apple logo.

  • May have nicks, dents, and visible wear on their corners and edges. And they may have discoloration or scuffing around the charging port.

  • Small percentage will have heavier signs of use.

  • Have passed all key functional tests.

Note: Any discoloration automatically renders.

Frequently Asked Questions

Do products purchased through Eze come with warranty?

Yes, all devices come with a standard 30-day warranty.

Is there grading variation from device to device?

Yes, we currently only allow used smartphones & tablets to be purchased through Eze. All other devices only come as brand new.

When you buy from eze you know exactly what you are getting, regardless of which stock you select.

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